How to Access Public Printers in MS Building

On this page:

• Available printers
• Set up printing on Windows
• Set up printing on macOS
• Windows troubleshooting: printing hangs after a wrong password
• Mac troubleshooting: printing hangs after a wrong password

Available printers

Pick the printer closest to you that your account has access to. You'll need its name when you add it to your computer.

Graduate students, faculty, and staff

Applied Mathematics faculty only

Other

Faculty and staff only (Copy Room, MS 6384)

Set up printing on Windows

Setup has two parts: first save your Math account password in Windows, then connect to the printer on the print server, palomar.

Part 1: Save your Math credentials

1. Press Win + R, type control, and press Enter to open Control Panel.
2. Set View by to Large icons or Small icons, then open Credential Manager.
3. Select Windows Credentials, then Add a Windows credential.
4. Fill in the form:
   

   Internet or network address	palomar
   User name	math\yourusername
   Password	Your Math account password

5. Click OK to save.

Part 2: Add the printer

1. Choose a printer from the Available printers list (for example, AclPS).
2. Open the Start menu (or press Win + R), type \\palomar, and press Enter.
   
3. A window listing the printers on palomar opens. Double-click the printer you chose to connect to it.
   
4. To print, open your document, press Ctrl + P, select the printer, and click Print.

Troubleshooting: printing hangs after entering the wrong password

If you saved the wrong username or password in Credential Manager, Windows keeps sending the wrong credentials to palomar. Jobs then sit in the queue and never print. To fix this, correct or remove the saved credential and connect again.

1. Press Win + R, type control, and press Enter. Open Credential Manager, then select Windows Credentials.
2. Find the entry for palomar and click it to expand it.
3. Click Edit to correct the username (math\yourusername) and password, then click Save. If you're not sure what's wrong, click Remove instead and add the credential again using Part 1.
4. Delete any stuck jobs. Open Settings, go to Bluetooth & devices → Printers & scanners, select the printer, choose Open print queue, and cancel the jobs.
5. Sign out of Windows and sign back in, or restart. Windows holds on to the old connection until you do.
6. Print your document again.

Set up printing on macOS

1. Choose a printer from the Available printers list (for example, AclPS).
2. Open the Apple menu and choose System Settings (called System Preferences on macOS 12 and earlier).
   
3. Open Printers & Scanners.
   
4. Click Add Printer, Scanner, or Fax… (or the + button on older versions).
   
5. In the Add Printer window, Control-click (right-click) the toolbar and choose Customize Toolbar.
   
6. Drag the Advanced icon into the toolbar and click Done.
   
7. Click Advanced and fill in the fields:
   

   Type	Windows printer via spoolss
   Device	Another Device
   URL	smb://palomar/printer_name (for example, smb://palomar/AclPS)
   Name	Anything you'll recognize
   Use	Generic PostScript Printer

   Then click Add.
   

8. The printer now appears in your list. Select it when you print.
   
9. The first time you print, macOS asks you to sign in. Enter your Math username and your Windows password. Check Remember this password in my keychain so you won't be asked again.

Troubleshooting: printing hangs after entering the wrong password

If you typed the wrong username or password in the sign-in pop-up and saved it, your Mac keeps sending the wrong credentials. Jobs then sit in the queue and never print. To fix this, delete the saved password and sign in again.

1. Open Keychain Access. Press Command + Space, type Keychain Access, and press Return.
2. Make sure the login keychain is selected, then type palomar in the search field in the top-right corner.
3. Select each entry for palomar, then press Delete (or Control-click and choose Delete). Confirm when asked.
4. Go back to Printers & Scanners, open the printer's queue, and delete any stuck jobs.
5. Print your document again. When the sign-in pop-up appears, carefully enter your Math username and Windows password.